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Privacy Policy

Effective Date: 09/29/2025

At Porta Products, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

  • Personal Information: When you fill out forms, request quotes, create an account, or place orders, we may collect your name, email address, phone number, billing/shipping address, and limited payment details (processed securely by our payment providers).
  • Automatically Collected Data: We use cookies and analytics tools to collect information about your device, browser, IP address, pages viewed, and actions taken on the site to improve performance and user experience.
  • Communications: We may collect information contained in emails, support tickets, chat messages, and feedback forms.

2. How We Use Your Information

  • Provide, operate, and improve our website, products, and services
  • Process orders, payments, returns, and deliveries
  • Respond to inquiries and provide customer support
  • Send service updates and marketing communications (with your consent where required)
  • Analyze site usage to enhance functionality and security
  • Comply with legal, regulatory, and contractual obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the site, measure performance, and support marketing. You can control cookies through your browser settings. Disabling certain cookies may impact site functionality.

  • Essential Cookies – required for core site features
  • Performance/Analytics Cookies – help us understand visitor interactions
  • Marketing Cookies – support advertising and remarketing

4. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share information with:

  • Service Providers (e.g., hosting, payment processing, shipping, analytics) who process data on our behalf under confidentiality and security obligations.
  • Legal/Compliance – when required by law, to protect our rights, users, or the public.

5. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for marketing communications
  • Request a copy or transfer of your data (data portability)
  • Lodge a complaint with a data protection authority

To exercise rights, contact us at 386.428.7417.

7. Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices. Review their policies before submitting personal information.

8. Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children’s Privacy

Our services are not directed to children under 13 (or older, where applicable law sets a different age). We do not knowingly collect personal information from children.

10. International Users

If you access our site from outside the United States, you understand that your information may be processed in the United States where data protection laws may differ from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the “Effective Date” above when changes are made. Your continued use of the site after changes signifies acceptance.

12. Contact Us

Porta Products
Phone Number: 386.428.7417
Phone Number: 386.428.7656
Fax: 386.426.6298
Address: 1601 Tionia Road, New Smyrna Beach, FL, 32168